Frequently Asked Questions:
Orders & Shipping
Where do you ship?
We currently ship within the continental U.S. only and do not offer international shipping at this time. We also do not ship to P.O. Boxes or U.S. territories. We hope to expand in the future — stay tuned by signing up for our newsletter!
How long does shipping take?
Most orders are processed within 1–3 business days, with delivery typically taking 5–7 business days depending on your shipping method and location. You’ll receive an email confirmation as soon as your order is on its way. Please note, we do not ship to P.O. Boxes, U.S. territories, or international addresses at this time.
Need help with an order? Reach out any time at hello@tinyteethbooks.com, and we’ll be happy to help.
How do I track my order?
You’ll receive a shipping confirmation email with tracking details once your order leaves our warehouse.
Can’t find your tracking number? Reach out to us at hello@tinyteethbooks.com and we’ll be happy to help.
How do I apply promo/discount codes?
To apply a promo or discount code:
• Proceed to checkout and enter your code in the 'Discount Code' field.
• Click 'Apply' to see your new total before finalizing your order.
• Only one code can be used per order.
If you’re having trouble entering your promo code, please try clearing the cache on your web browser or trying on a different device.
Can I cancel my order?
We get it—sometimes plans change! You can cancel your order within 15 minutes of placing it. To cancel, simply log in to your account using a secure one-time code (no password needed!). After the 15-min window, your order may already be processing or on its way—but we’ll always do our best to help.
**Due to the instant, automated access of digital products (such as activity guides and eBooks), all digital product sales are final and cannot be canceled, returned, or refunded once purchased. Physical orders can be canceled prior to fulfillment.
Returns & Exchanges
What's your return policy?
We want you to be completely happy with your Tiny Teeth book! If you're not satisfied, you may return unused items within 14 days of delivery for a refund or exchange on products purchased directly from our website. If you purchased your item from another store or retailer, please contact them directly for their return policy. To get started, contact hello@tinyteethbooks.com.
**Due to the instant, automated access of digital products (such as activity guides and eBooks), all digital product sales are final and cannot be canceled, returned, or refunded once purchased.
Can I exchange my product?
Yes! We accept exchanges within 14 days of delivery on unopened and unused products. If you'd like to exchange your product, please start an exchange by contacting hello@tinyteethbooks.com.